Call centers are a booming sector in India. International call centers handle all major customer care services outsourced to India. But domestic call centers take care of customer care services in the domestic arena. As India is a booming economy many service providing companies have set up bases in India. In order to reach out to common man and ensure good after sales service they seek the help of domestic customer care centers in the country.
Needless to say almost every state in India has domestic call centers. In order to get into a domestic call center you need to be a plus two pass out. What is mostly required of candidates is good communication skills. You need to have good command over Hindi, the national language as well as the regional language of the state. Knowing English is not mandatory but if you can communicate in it, it can be of great advantage.
Like International call centers most domestic call centers are not open to night shifts. However, there are several service providers which even function at night. The salary offers in domestic call centers is comparatively less than that in international call centers. Nor do they get pick up and drop facilities. But given the market standards they can get a decent salary.
Domestic Call Center Jobs in Gurgaon
Gurgaon is one of the most happening places in India's IT industry. Several domestic call centers have come up in this city adjoining the capital of the country. In order to get into a call center here you need to have good command of Hindi, Punjabi, and Haryanvi. Salary package here is by far the best in the country.
Domestic Call Center Jobs in Bangalore
Bangalore is said to be the IT capital of the country. There are thousands of big and small domestic call centers here. To get into a call center in the city you need to have good command over the regional language Kannadiga. Most of the populace are Kannada speaking. It is equally important to have good command over Tamil. A large section of the population in Bangalore is Tamil speaking.
Domestic Call Center Jobs in Mumbai
Mumbai being the financial capital of the country has several domestic call centers. You must be fluent in Marathi, the local language and Konkanese to get a job in the domestic call centers of Mumbai.